Awards 1 - 11

Award of Excellence- Individual:

1. Accommodation
2. Food & Beverage
3. Attractions & Activities
4. Cruise
5. Entertainment
6. Public Sector
7. Retail
8. Tourism Services
9. Support Services
10. Transport
11. Tourism Micro Enterprises

Criteria

Exemplary Performance

Demonstrates consistently high performance in executing job responsibilities, as well as providing service beyond assigned duties.

Outstanding Service Quality

Provides an exceptional level of service that exceeds expectations.

Commitment to Industry

Goes beyond the call of duty to promote the core products and services of the industry.

Positive First Impression

Demonstrates a good personal posture, immaculate appearance and a cheerful, sincere manner which reflects positively to the customer.

Impact on Visitor/Customer Experience

Makes a tangible or lasting impact on the experience of visitors or customers, by delivering superior service quality and/or demonstrating an excellent response to visitor/customer needs.

Team Player

Is a reliable team member, who works consistently well with others to attain the stated goals and objectives.